Refund & Cancellation Policy
We have a money-back guarantee for all our premium plans. Our money-back guarantee gives you peace of mind that our services will meet the expectations set out in our terms and conditions page. You are not eligible for a refund during your plan period. Please note that patience is the key and you may not get confirmed tuition immediately after you become a premium member. Refund requests should be placed after your plan period within 2 months after plan expiry. The following conditions apply to our moneyback guarantee:
- Moneyback requests should be through registered email/mobile if you did not get a tuition/tutor confirmed during your plan period.
- Personal reasons like getting a job elsewhere or moving to another place will not be entertained. However, we have a presence all over India and you can use your credits in any city of your choice.
- If one tuition gets confirmed you are not eligible for refund.
- You will get 100% Moneyback if you have not availed any services from us like unlocking the tuition contacts, getting tuition leads or assigned tuition.
Example 1: You have taken a premium plan and have not unlocked any contacts or no Leads Provided, then you will get a 100% refund.
Example 2: You have taken a premium plan unlocked a few contacts then refund will be based on pro-rata basis Post Validity.
We hope our refund policy is fair and transparent. If you have any questions then please feel free to contact us.